Shipping policy
Shipping Policy for www.infinitejewels.com
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We do not offer free shipping on any orders.
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Customers are welcome to provide their own shipping label. However, please note that we cannot be held responsible for any issues that may arise during the shipping process if the customer chooses to use their own label.
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We offer standard, expedited, and overnight shipping options that customers can pay for if they don't provide their own label. The shipping cost will be calculated at checkout and will vary depending on the shipping speed and the destination.
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We do not offer free returns unless the product is defective due to a manufacturer's error. If you believe you have received a defective product, please contact us immediately.
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We use USPS, UPS, and Fedex to ship our products. The carrier used will depend on the size and weight of the package, as well as the destination.
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We do not provide insurance for any orders, but customers can request a signature upon delivery. Additionally, any order over $500 will automatically require a signature if the customer purchases our shipping option.
- You are responsible for your own insurance and signature if you provide shipping label. We will not be responsible for any lost or item not received claims if your label is provided.